2019News

Manila Water waives minimum charge for customers in April bill

By CNN Philippine Staff, March 26 2019

http://cnnphilippines.com/news/2019/3/26/Manila-Water-bill-waive.html

Image Credit to CNN Philippines

Metro Manila (CNN Philippines, March 26) — Manila Water on Tuesday said it will waive the minimum charge for all its 1.2 million customers for the month of March, which will be reflected in the April water bill.

“We are announcing a voluntary and one-time bill waiver scheme that will be reflected in the April bill of our customers,” Manila Water President Ferdinand dela Cruz said in a media briefing.

He explained that its customers are charged for 10 cubic meters of water monthly regardless of consumption, which means P76 will be waived for residences up to P656 for its industrial customers in parts of Metro Manila and Rizal Province.

Manila Water said the April bill of the severely affected households will be fully waived. Dela Cruz said “severely affected” customers are those entirely without water supply for at least seven days, whether consecutive days or not.

“Most customers will still have consumption above 10 cubic meters, therefore there will still be a basic charge, VAT, FCDA, environmental charge, so may babayaran pa rin siya. For the severely affected areas na more than seven days walang tubig, ‘yun ang wala silang babayaran,” dela Cruz said.

The east zone concessionaire said the bill waiver scheme does not absolve them of their possible penalties for the water crisis that inconvenienced millions of Filipinos this month.

“This is separate and on top of what the MWSS Regulatory Office will impose,” he said.

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