2018News

Lawmaker files bill seeking stronger consumer protection amid inflation

By Charissa Luci-Atienza, October 11 2018; Manila Bulletin

https://news.mb.com.ph/2018/10/11/lawmaker-files-bill-seeking-stronger-consumer-protection-amid-inflation/

Image Credit to Ibon.org

In the wake of spiralling food prices, a leader of the House of Representatives has sought a comprehensive financial consumer protection regime, citing that consumer protection is a “shared responsibility” among the financial regulators, consumers, and other stakeholders.

Leyte Rep. Henry Ong, chairman of the House Committee on Banks and Financial Intermediaries filed House Bill 8301 seeking to upgrade the powers of financial sector regulators.

“The advent of the global financial crisis brought to the fore the importance of an effective consumer protection in the financial services as consumers were ultimately exposed to the risks brought about by the failure of financial institutions, ” he said in filing the proposed Financial Consumer Protection Act of 2018.

“The evolution of the financial landscape where there is an increasing number of complex financial products and services coupled with the rapid technological change highlight the need for financial consumer protection,” Ong said.

He said under his bill, financial regulators such as the Bangko Sentral ng Pilipinas (BSP), Securities and Exchange Commission (SEC), Insurance Commission (IC), and Cooperative Development Authority (CDA) shall be granted rulemaking, surveillance and inspection, market monitoring, and enforcement powers relative to consumer protection.

“As more complex financial products are offered and easily accessed through financial technology, financial consumers face the risk of being the victims of fraud and abuse,” he said.

“Better consumer protection requires modern and continually evolving regulatory authority and tools which can be used swiftly. This we provide in House Bill 8301,” Ong said.

Covered by the bill are all financial products and services offered and marketed by any financial person.

“We now have new products previous generations did not encounter before. There are state-of-the-art and state-of-the-tech ways of providing financial services. These products and services have been much more complex that Filipinos need much better financial literacy and safeguards against abuse and scams,” he pointed out.

He said the bill is aimed at putting in place a comprehensive financial consumer protection regime wherein financial inclusion, financial education, good governance and effective supervision all come into play.

“Many financial transactions now happen at the speed of light because of fiber optics technology. The regulatory agencies must also have mechanisms to make sure consumers and investors are protected while those lightning-speed transactions happen,” the House leader said.

HB 8301 provides parameters and guidelines and entrusts to the regulators the details of how they shall wield their powers, Ong said.

“It is the policy of the State to ensure that appropriate mechanisms are in place to protect the interest of financial consumers under the conditions of transparency, fair and sound market conduct, and fair, reasonable and effective handling of financial consumer disputes, which are aligned with global best practices, ” he said.

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